Shipping Policy

Last Updated: 4/4/2018

 

Thank you for visiting and shopping at DriftHQ.com. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Example:

Shipment method

Estimated delivery time

Shipment cost

UPS Ground

3-5 business days

Free

UPS Two Day

2 business days

$12.95

UPS Overnight *

1-2 business days

$19.95


* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur. We are not responsible for any inclement weather, natural disaster or other incidents that can occur without control.

Shipment to P.O. boxes or APO/FPO addresses

DriftHQ.com ships only to addresses within the U.S., U.S. Territories.

We do not ship to P.O. boxes or APO/FPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Drift HQ is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Drift HQ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

All international orders should be placed along with a follow up email to insure proper handling and pricing. Due to some products being large or difficult to ship it is best that we are contacted directly for international orders.

Please email us at: sales@drifthq.com


Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

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